Shipping policy

Shipping & Return Policy – keterfy.store

At keterfy.store, we aim to provide a smooth and reliable shopping experience for all our customers. Please read our shipping and return policy carefully before placing your order.

Shipping Policy

  • Orders are processed within 1–3 business days after confirmation.

  • Delivery time is up to 7 business days, depending on your location.

  • Once your order is shipped, you will receive tracking details (if available) via email or SMS.

  • We strive to deliver your products on time, but delays may occur due to unforeseen circumstances such as weather, logistics issues, or high demand.

Return Policy (5-Day Return Window)

  • We offer a 5-day return policy from the date of delivery.

  • To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

  • Returns are accepted only for defective, damaged, or incorrect products.

Return Process

  • To initiate a return, please contact us within 5 days of delivery.

  • Email us at keterfy.in@gmail.com with your order details and reason for return.

  • Our support team will guide you through the return process.

Refunds

  • Once your returned item is received and inspected, we will notify you regarding approval or rejection of your refund.

  • Approved refunds will be processed within 5–7 business days to your original payment method.

Contact Us
If you have any questions or need assistance, feel free to contact us at:
📧 keterfy.in@gmail.com

Thank you for shopping with keterfy.store!